Effective Date: October 8, 2026
Last Updated: October 8, 2026
Cortez Plaza RV & Boat Storage, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.cortezplazarvboatstorage.com (the “website”), including when you make reservations, rent RV or boat storage spaces, and use our customer portal to make online payments.
By using our website, you agree to this Privacy Policy. If you do not agree, please discontinue use of the website.
1. Information We Collect
1.1 Information You Provide to Us
When you use our Website — including making a reservation, renting an RV/boat storage space, or using our Customer Portal — we may collect:
- Name
- Email address
- Phone number
- Billing and mailing address
- Payment information (processed securely by our payment providers)
- Reservation and rental details (dates, unit type, duration)
- Account login credentials (for customer portal access)
- Any information you send us through forms or email correspondence
1.2 Information Collected Automatically
When you visit our website, we may collect automatically:
- IP address
- Browser type, version, and settings
- Device information
- Date, time, and duration of your visit
- Pages viewed and links clicked
- Cookies and tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process and manage reservations and rentals
- Provide access to and maintain your customer portal account
- Process payments and send receipts
- Communicate regarding your reservations, rentals, or account
- Send important service announcements and updates
- Provide customer support
- Improve our website and services
- Comply with legal and regulatory requirements
3. Sharing Your Information
We do NOT sell your personal information. We may share it only in these limited circumstances:
- Service Providers: With third-party vendors who assist us with payment processing, website hosting, reservation management, or customer communications
- Legal Compliance: When required by law, regulation, court order, or legal process
- Business Transfers: In the event of a merger, sale, or acquisition of our business
- Security & Fraud Prevention: To detect, prevent, or address security issues or fraudulent activity
4. Payment Processing
All online payments made through our Customer Portal are processed by secure third-party payment processors. We do not store your full credit card or banking details on our servers.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze website performance. You can adjust your browser settings to block or delete cookies, but some website features may not work properly.
6. Text Messages (SMS)
If you provide a mobile number and agree to receive text messages, Cortez Plaza RV & Boat Storage, LLC may send you texts about your account, including payment reminders, gate and access notices, and rental updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. Consent to receive texts is not a condition of renting. We do not sell or share your mobile number or text messaging consent with third parties for their marketing purposes.
7. Data Security
We use reasonable physical, technical, and administrative safeguards to protect your personal information, and online payments are handled by our third-party payment processors over encrypted connections. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute protection.
8. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete the personal information we hold about you
- Withdraw consent for certain processing
- Request a copy of your data
To exercise these rights, contact us at info@cortezplazarvboatstorage.com.
9. Third-Party Links
Our Website may contain links to other websites or payment portals operated by third parties. We are not responsible for their content or privacy practices.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the most recent version. Continued use of our website after changes means you accept the updated policy.
11. Contact Us
Cortez Plaza RV & Boat Storage, LLC
24055 Cortez Blvd
Brooksville, FL 34601
Email: info@cortezplazarvboatstorage.com